Welcome to “MyRAAEY” for water services!
The Regulatory Authority for Waste, Energy and Water (RAAEY), through its Water Sector, has developed “MyRAAEY” digital platform to serve consumers regarding issues related to water services.
Through the “MyRAAEY” platform, users can submit reports/complaints/requests concerning the provided water services. These requests are automatically forwarded for handling to the competent providers, depending on the case.
RAAEY monitors the process to ensure that consumers receive high-quality service and that the supervised entities respond with consistency and efficiency.
This initiative is part of RAAEY’s broader strategy to strengthen the bond of trust between providers and consumers, promoting inclusivity and transparency at every stage of the process.
